If the David Von product that you ordered needs a repair please email support@davidvon.com with your order number, images of the item that needs repair, and a brief description of what happened to the item. We will then send you the instructions on how to get the item fixed with exceptions to our Silver, Gold Filled and CZ collections which will not be covered with our lifetime warranty repair. All upgrades and modifications charges applies.


Or give us a call at  1-877-356-1826 10am PST - 5pm PST.